Open Control Panel Click Hardware and Sound Click Device Manager In Network Adapters, find the LAN card you want to reset. This is often something like:
- Realtek PCIe GBE Family Controller
- Broadcom NetXtreme 57xx Gigabit Controller
- Intel PRO/1000MT Network Adapter
Once you have identified the adapter,
- Right click on the adapter and click Uninstall
- You will be warned that this will remove the device from the system - ensure that 'Delete the driver software' is not ticked if this is shown
Note: Clicking OK will disconnect your remote access session if you are connected!
- Click OK
- The icon will disappear, and the network adapter will be disabled
- At the top of the device manager list, the PC name is displayed
- Right click this PC name and select Scan for hardware changes
- The network card should reappear in Network Adapters
- The network card will be reset to default settings, so you may need to reconfigure IP addresses, reconnect to a wireless network etc.
