Services
Jaytag Computer provide all manner of IT services, including technical support, remote monitoring, procurement/supply of equipment and consultancy/design services.
For businesses that need us to manage their IT or work alongside an existing IT team, see our outsourced IT support service.
We are uniquely positioned to provide an "IT Bridge" between Latvia and the UK, with a close working partnership with Baltic IT companies - meaning we can support companies that have a presence in both locations.
Fix the cost of your IT support with a monthly contract. We maintain your PCs, users, email, backups and network, with no annual commitment required.
Expert, independent IT support for small businesses across London, without the cost of hiring a full time IT person.
Starting a business? We help you set up domains, email, file sharing and a secure network properly, with systems that grow as your team does.
We support all widely used desktop operating systems, including Windows 10 and 11, macOS and Linux, and all major business software, including Microsoft 365, Autodesk AutoCAD, Adobe Creative Cloud and Sage 50.
All of our engineers are well versed in Apple hardware and macOS, from MacBooks and iMacs to Mac Studio and Mac Pro workstations.
We’ve invested in a powerful remote IT support solution that means we can fix most IT problems straight away – without leaving our offices.
Jaytag Computer install, maintain and support Microsoft Windows servers, from older systems still in service through to Windows Server 2025, including migrations to Microsoft 365 and the cloud.
Do you need IT contractors or IT support staff immediately? Do you need to provide holiday or sickness cover for your IT staff? Jaytag Computer can help.
A free review of your IT with a plain-English written report and prioritised recommendations. No obligation.
Office moves, server replacements, network and Wi-Fi upgrades, and Microsoft 365 migrations, planned properly and quoted in writing before any work starts.
Safe disposal of old laptops, desktops and servers. We can wipe or physically destroy the hard drives ourselves, and our recycling partner handles the rest.
Managed, encrypted online backups for your servers, computers and Microsoft 365, stored in the UK or EU.
Linux server and Proxmox support, including Debian and Ubuntu, virtual machines, containers, web hosting, backups and migrations.
Jaytag Computer provide all manner of IT services, including technical support, remote monitoring, procurement/supply of equipment and consultancy/design services.
We are uniquely positioned to provide an "IT Bridge" between Latvia and the UK, with a close working partnership with Baltic IT companies - meaning we can support companies that have a presence in both locations.
Technical Support
- Manned helpdesk 8am to 6pm Monday to Friday
- On-site technical support available every day (by prior arrangement) 8am to 8pm.
Our manned helpdesk provides technical support in English, Latvian and Russian.
Remote Monitoring
We operate a 24/7/365 monitoring system for clients internet connections, servers and services. With an on-call service, we are able to provide out-of-hours technical support when required.
Constant monitoring of of low hard drive space, high processor usage or high network traffic allows us to identify and resolve problems before a significant incident occurs.
Procurement
We are partners with all major IT distributors in Latvia, and have partnerships with other EU IT distributors to provide competetive pricing on a wide range of IT hardware and software:
- Dell PCs
- Dell Laptops
- Dell Servers
- Sophos Firewalls
- Mikrotik Routers/Firewalls/Switches
- ESET Antivirus/Endpoint Security
- DESLOCK+ Endpoint Encryption
- Microsoft Office 365 Cloud Collaboration Software
- Microsoft Azure Cloud Services
Consultancy/Design Services
We provide a fully comprehensive consultancy service, including:
- Tactical and Strategic IT Planning
- IT Budgeting
- Design of new wired networks
- Design of new wireless networks
- IT Security Audits including Vulnerability Scanning/Penetration Testing
- On premesis/hybrid/cloud system design
UK/LV IT Bridge
We work closely with SIA Nanodators in Latvia, who provide managed services to a number of clients in the Baltic states.
Our close working relationship means that we can provide on-site support to London based branch offices of Latvian companies, and vice versa. Our multi-lingual support desk can provide support in English, Latvian and Russian, further bridging the gap between the two countries.
We have established relationships with a number of hardware and software suppliers in the Baltic states, such as Capital, Avnet, ELKO, Euro DK etc.
