Contract Support Bronze

from £ 15 /PC

  • Unlimited use remote support
  • 30 days notice
  • Minimum 5 PCs
Book now

Contract Support Silver

from £ 25 /PC

  • Online Backup for every PC
  • Cloud Antivirus for every PC
  • Unlimited use remote support
  • 30 days notice
  • Minimum 3 PCs
Book now

Pay as You Go support

£ 55 /hour

  • No ties
  • Billing in 15m increments
  • Value for money
Book Now

There is usually no charge for any advice we provide over the telephone or by email. That means you get top notch advice free of charge whenever you need it.

Call our freephone computer helpline on 0800 7879 258 to see if we can talk you through the problem, or click here.

If we have to visit you, we charge £80+VAT per hour for the first hour of a site visit – then at £40+VAT per half hour.

Support can also be provided by remote access. This negates the need for a site visit and often reduces the amount we have to charge. Remote support sessions are charged at £55+VAT per hour, in 15m increments.

Work completed outside of our normal working hours (9am to 5pm) is charged at a higher rate – £95+VAT per hour for the first hour of a site visit, then at £47.50 per half hour. £75+VAT per hour for remote support, in 15m increments

Discounts are available on remote support for regular customers, or for customers on a contract.

You can find out more about our remote access services here.

For all our work we can offer written quotations at no charge.

Here are some common jobs we do, with their respective prices:

  • Reinstallation of operating system (including transferring any existing data): £100+VAT (plus parts)
  • Replacement of a faulty hard drive (including copying of existing data where possible): £100+VAT (plus parts)
  • Virus Removal (even if you have multiple viruses): £60+VAT
  • Upgrade installation (additional memory, graphics cards or hard drives): £50+VAT (plus parts)

DamianHow much do you charge?