Cloud Storage and Online Backups

Our cloud storage solution is an easy to use, secure and flexible service backed by and Backblaze. In its most basic form, you are provided with a cloud storage location, allowing you to backup and restore your files from anywhere in the world.


Our most popular solution is based on MSP360. MSP360 Managed Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

Why online backups?

For a backup to be worthwhile, it needs to be kept off site. Otherwise, your backups are at risk of loss or damage caused by fire, flood or theft. Backup tapes are expensive (as are backup drives) and need to be changed regularly. External hard drives while cheap, are just as much at risk of failure as a server. In both instances, the logistics of storing the data off site is complicated. For instance, the off-site storage location should be fire safe and otherwise secure.

Online backups eliminate the headaches of traditional backup methods. Files are encrypted and stored securely on an external server, either with Amazon or Backblaze for UK/EU data.


The monthly charge for this service is from just £10 per machine. There is no setup fee, and you can (at your request) be emailed regularly with the status of your backup.

Storage space is charged depending on the volume of data backed up, with prices from 1p/GB.

Most businesses choose to backup their main file server, and ensure that all critical business data is stored there, rather than on desktop PCs.

The first backup

Please be aware that the first backup can take a significant amount of time to complete. This is dependant on your internet connection. Usually we will highlight the most important files first and then cascade down until all files on the server are being backed up.

Subsequent backup times are dependant on the amount of data uploaded, but typically take 30m-1hr to complete. These daily backups are usually run at 1am when nobody is accessing the server, or using your internet connection.

Terms and conditions of service

General terms:

  • The online backup service provided is full service (i.e. installed, monitored and operated) which requires remote access for installation, configuration and ongoing monitoring.
  • Services can be terminated at either parties request with 30 days written notice. No excess charges are made for cancellation of the service.
  • Routine backups are carried out automatically on a daily basis. This may mean that the machine you back up needs to remain powered on overnight (if you wish the backup to take place out of hours).

Backup charges:

  • Software licenses cost from £10+VAT per machine, per month
  • Data charges from 1p/GB (depending on volume backed up)
  • Payment is made monthly in arrears.
  • Data restores are carried out at the clients request. These are usually executed within 4 hours.
  • Data stored on the online backup service can be extracted for a fixed fee of £120+VAT plus storage media (i.e. a suitable USB hard drive or NAS device)